Montana Department of Transportation

Montana Department of Transportation

Montana Department of Transportation - Your Spam Filter

Allowing MDT Application Email

MDT Web Application verification email messages are sent from MDT_noreply@mt.gov. Some email accounts have Spam Filters set up to automatically filter email messages with "noreply" in the sender address.

If your email provider and/or account is preventing you from receiving MDT confirmation email you may need to check for Web Application registration verification emails from MDT in the filtered destination location.

Instructions for allowing filtered messages for common email providers are listed below. Every spam filter should have the ability to add an email address to the Allow List or Whitelist. Contact your email provider for additional instructions.

For AOL Mail Accounts:

In AOL Mail, click Mail Controls then select "Use a custom sender list" and click on the words "custom sender list." This will bring up a window to add allowed senders. Enter "MDT_noreply@mt.gov" and click on Add and then click on Save.

For more information please check AOL's help page.

For EarthLink Mail Accounts:

Log in at http://webmail.earthlink.net. Click on the Known Spam Folder link on the left side of the page. This folder collects any email that EarthLink automatically detects as spam and deletes it based on your preferences.

To adjust your spam settings click on the Settings tab at the top of the Known Spam Folder. There are three levels of protection. If you are set at the highest setting, any email from an address that is not in your address book will automatically be routed to your spam folder. Add the domain "MDT_noreply@mt.gov" by clicking on Address Book in the left column of the page, then at the top of your Address Book page, select Companies (Domains) and click Add. This will allow you to input the domains you choose and direct messages from those addresses straight to your inbox.

For more information please check Earthlink's help page.

For Google Mail (GMail) Accounts:

Log in to your GMail account at http://www.gmail.com.

Click on Spam link on the left side of the page. This folder collects any email that Gmail automatically detects as spam. To move from Spam folder into inbox check the box to the left of the email and click the Not Spam button. This will automatically send the email to your inbox.

For instruction on setting up filters so your emails and correspondence from "MDT_noreply@mt.gov" never goes into the Spam box in Gmail see this article.

For Microsoft Outlook and Outlook Express Mail Accounts:

To make sure all the images in the email appear correctly, add "MDT_noreply@mt.gov" to your safe list.

Open your version of Microsoft Outlook and on the Tools menu, click Options. On the Preferences tab, click Junk E-mail. Select the Safe Senders or Safe Recipients tab and click Add. Type "MDT_noreply@mt.gov" in the box that says "Enter an e-mail address or Internet domain name to be added to the list," then click OK.

For more information, click on the Help menu in the top toolbar and then select Microsoft Office Outlook Help. Type "safe sender list" into the Search box.

For Yahoo! Mail Accounts:

Log in to your Yahoo Mail account at http://mail.yahoo.com.

Click on the Bulk/Spam link on the left side of the page. This folder collects any email that Yahoo!'s Spam Guard automatically detects as spam and deletes it after 30 days. To move mail from your Bulk/Spam folder into your inbox, mark the check box beside each message you wish to keep, and then click Not Spam. You can also set up mail filters to automatically send any email from "MDT_noreply@mt.gov" straight to your inbox.

For instructions on setting up filters in Yahoo! Mail account please see this article.

For Windows Hotmail Mail Accounts:

Log in to your Windows Hotmail account at http://www.hotmail.com.

Click on the Check Mail tab at the top of the page, then on the Junk link on the left side of the page. This folder collects any email that Hotmail automatically detects as spam and deletes it after five days. To adjust your spam settings, click the Options link on the top right of any Hotmail page and then select More Options. On this page click Filters and confirmation. If you opt to use the "Exclusive" option, only mail from your contact and safe lists will arrive in your inbox. Other mail will be delivered to your Junk E-Mail folder. To add "MDT_noreply@mt.gov" to your safe list, select the Safe and blocked senders link on the Options Page, then click the Safe Senders link then enter "MDT_noreply@mt.gov" and click Add.